Walmart recycles AI savings into CX as its e-commerce grows 10 quarters straight
Walmart U.S. says ambient AI efficiencies cut delivery costs, and it plowed the savings straight back into prices, speed and its Sparky assistant.
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500 PUBLISHED CASES · REGULARLY UPDATEDNykaa and Katrina Kaif's Kay Beauty tripled to a Rs 300 crore run rate
The celebrity cosmetics JV went international through Space NK and Nysaa, hitting a Rs 300 crore annualised run rate — 3x in three years — with ROCE above 50%.
Read the caseGuitar Center flipped its floors back to serious musicians and ran up 10 growth quarters
After the pandemic beginner boom left it with the wrong inventory, Guitar Center reversed its assortment to serve serious musicians again.
Read the caseGranules India shifted from commodity generics to complex products — 1% to 33%
After three flat years, the Hyderabad pharma maker rebuilt around complex generics — now 33% of revenue — and is investing Rs 2,000 crore to push further.
Read the caseAirtel Money listed in London at $7 billion, the LSE's biggest IPO in five years
Bharti Airtel listed its African mobile-money arm on the LSE: £529M raised, a $7B valuation, and a wallet grown into a 54-million-customer fintech platform.
Read the caseAdani's incubator starts paying: airports stake sold at Rs 1.67 lakh crore value
After years of incubating ventures that ate cash, Adani Enterprises sold 5.54% of Adani Airports at a Rs 1.67 lakh crore valuation and won a CARE upgrade to AA.
Read the caseVeeba: a failed restaurant chain became an INR 1,000 Cr sauces business (interview)
After his Pocketful restaurant chain failed in 2013, Viraj Bahl pivoted into condiments — and says Veeba Foods crossed INR 1,000 crore revenue in FY24.
Read the caseMoney Forward CEO killed his first product in months, then pivoted to ME (interview)
Yosuke Tsuji recalls Money Book's 2012 flop — under 50 users — and the two-month kill decision that led to the Money Forward ME beta that December.
Read the caseMeta reversed Horizon Worlds' VR shutdown a day after announcing it
After fans called the end of VR support 'heartbreaking', Meta kept Horizon Worlds in VR and pivoted the platform's growth to mobile, at 45M downloads.
Read the caseInox Green paid ₹550 crore for Wind World India's 4.5 GW wind O&M fleet
The InoxGFL group's O&M arm completed the NCLT-brokered buy, reaching ~13.3 GWp under management and targeting 20 GW as a multi-brand services platform.
Read the caseSpencer's closed 22 loss-making stores in South India as Q2 loss widened 30%
Spencer's Retail shut 22 loss-making South India stores in the September 2023 quarter, betting pruning beats scale while its quarterly loss still widened 30%.
Read the caseUnder pricing pressure, Lilly cut its generic insulin another 40% to 2008 price levels
After a senator flagged a 13-fold price rise, Lilly launched a half-price generic in 2019 and cut it 40% more in 2021 — a third of Humalog customers switched.
Read the caseCricut scrapped its $7.99 design-upload paywall after one week of user revolt
Cricut tried to charge existing device owners $7.99/month to upload their own designs, then fully reversed within a week of sustained public blowback.
Read the caseAirtel withdrew four prepaid plans in ARPU push as quarterly profit jumped 37%
Bharti Airtel killed four prepaid plans including the Rs 299 pack, pushing users to a Rs 349 tier, as quarterly profit jumped 37.3% and ARPU hit Rs 264.
Read the caseTupperware hired a turnaround CEO and reshuffled its board with survival in doubt
With a going-concern warning and delayed filings behind it, Tupperware swapped CEOs, bringing in Avon and Spanx veteran Laurie Ann Goldman; shares rose 8%.
Read the caseRite Aid cut 400 corporate jobs and replaced its top team to save $55M a year
After selling 2,000 stores to Walgreens, Rite Aid cut over 20% of corporate staff and swept out its CEO and top officers to save $55M a year.
Read the caseOmaSp terminated its Cognizant core-banking renewal — and banked a €22M compensation
Two years into a shared core-banking renewal, Finland's largest savings bank mutually ended the Cognizant project — a €22M positive on 2021 profit.
Read the caseNeuraLegion became Bright Security after its first product was too good to use
An AI fuzzer too destructive to use pushed NeuraLegion into DAST; the Bright Security rename and a $20M Series A capped the pivot.
Read the caseMukunda Foods sold its Zomato-partnered kitchens; product sales grew 16x (interview)
In an ETHospitalityWorld interview, Mukunda Foods CEO Eshwar K Vikas says the firm sold its Zomato-partnered kitchens to focus on automation, sales up 16-17x.
Read the caseLookout sold its consumer security business for $223M to become pure-play enterprise
A decade into its enterprise pivot, Lookout sold its consumer security unit to F-Secure for $223M to become a pure-play enterprise company.
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